Answers in seconds
Clear, step-by-step fixes for Windows issues — written for employees without admin rights, any time of day.
Get IT help from Eli in seconds. Run IT operations in the Portal. Two tools, one place — pick your door.
Describe the problem in your own words. Eli walks you through the fix — and opens a ticket with the IT team when it needs a human.
Chat with EliClear, step-by-step fixes for Windows issues — written for employees without admin rights, any time of day.
When a fix needs the IT team, Eli opens a ServiceDesk Plus ticket for you, with the details already filled in.
See the status of your tickets and replies from the IT team, right inside the chat.
Attach a screenshot of the error and Eli reads it for you.
Use your Eleos Microsoft account. Nothing new to remember.
Equipment, people, tickets and tasks — the whole IT operation of Eleos in a single, secure workspace.
Open the PortalTeam ticket overview, response and resolution times, tickets by status and weekly trends — the pulse of the team at a glance.
Every laptop, monitor and headset tracked — who has it, where it is, and its full change history.
Eleos users, clients and departments in one searchable directory, filtered by clinic, city or tier.
Assign tasks to the team, plan events on the calendar and keep shared notes so nothing falls through the cracks.
Every change is audited. Every report is one click away.
For every Eleos employee. Get IT help now, or open a ticket in one message.
Chat with EliFor IT staff and admins. Manage equipment, users, tickets and tasks.
Open the Portal