ELEOS IT · ELISUPPORT.COM

One home for
Eleos IT.

Get IT help from Eli in seconds. Run IT operations in the Portal. Two tools, one place — pick your door.

ELI AI SUPPORT · FOR EVERY EMPLOYEE

IT help that answers back.

Describe the problem in your own words. Eli walks you through the fix — and opens a ticket with the IT team when it needs a human.

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Answers in seconds

Clear, step-by-step fixes for Windows issues — written for employees without admin rights, any time of day.

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Tickets without the form

When a fix needs the IT team, Eli opens a ServiceDesk Plus ticket for you, with the details already filled in.

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Track your requests

See the status of your tickets and replies from the IT team, right inside the chat.

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ELEOS IT PORTAL · FOR THE IT TEAM

Run IT operations from one command center.

Equipment, people, tickets and tasks — the whole IT operation of Eleos in a single, secure workspace.

Open the Portal

IT Dashboard

Team ticket overview, response and resolution times, tickets by status and weekly trends — the pulse of the team at a glance.

Ticket overviewResponse timesWeekly trends

Equipment & Documentation

Every laptop, monitor and headset tracked — who has it, where it is, and its full change history.

InventoryAssignmentsChange history

People & Clients

Eleos users, clients and departments in one searchable directory, filtered by clinic, city or tier.

Eleos usersClientsDepartments

Tasks, Calendar & Notes

Assign tasks to the team, plan events on the calendar and keep shared notes so nothing falls through the cracks.

Delegated tasksCalendarMy Notes

Reports & Activity Logs

Every change is audited. Every report is one click away.

ReportsAudit log

Where do you need to go?

Eli AI Support

For every Eleos employee. Get IT help now, or open a ticket in one message.

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Eleos IT Portal

For IT staff and admins. Manage equipment, users, tickets and tasks.

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